6 September 2014

One Hell of a Journey

The Travelling Series

We began our journey on Wednesday 3rd September with a flight to Dubai from Manchester. It was our very first leg of journey and we had such bad luck! The flight was delayed by two and a half hours due to the front carriage door not being able to close properly. This was fixed fairly quickly, but then the back carriage door decided it didn't want to close either! Typical.

Once we had finally taken off, the delay resulted in Kane and I panicking for rest of the six and a half hour flight that we wouldn't make our connecting flight to Bangkok. We originally had 2 hours and 50 minutes in transit in Dubai airport - but, because of the delay, it only gave us 20 minutes to go through security checks and then get on the plane.

Unbelievably, we managed to do it (with the help of the airport staff) and we arrived in Bangkok on 4th September at the local time of 12.45pm. We were chuffed that we'd got there in time, according to plan! Unfortunately what we didn't realise at the time is that our baggage hadn't. 

Due to the manic rush in between flights, our baggage hadn't been put on the connecting flight. We were frustrated, to say the least, but we were told by Emirates that our baggage would be delivered to our hotel that night, no problem. 

This was reassuring until we realised at the hotel later on that night that our baggage wasn't coming, as originally promised. We had another flight booked early the next day to Koh Samui, another one of Thailand's Islands, but it soon became clear that we couldn't get on that flight without our baggage or else we might have never got it back! 

After phoning Emirates several times and getting no answer, we went back to the airport so we could speak face to face with a representative. She wasn't entirely helpful, telling us that we should get on our flight to Koh Samui regardless and then phone Emirates to request to have our baggage delivered to Koh Samui instead. This seemed ridiculous, like it would be a wild goose chase with our backpacks. Plus, I had medication and all my stuff in there - I desperately needed my baggage!

We had no choice but to go back to the hotel, cancel our Koh Samui flight and then go back to the airport again in the morning.

Luckily, when we arrived at the airport the next day, we were taken back through Baggage Claim where our gorgeous little backpacks were going around and around on the Dubai conveyor belts. Well, I've never been so happy to see anything before in my life EVER! By this point, it was over 24 hours later and I was convinced that our baggage was never going to arrive. 

We soon discovered that our backpacks actually arrived at 6pm the day before, after we arrived at 12:45pm, but Emirates hadn't bothered to let us know or deliver them to our hotel like originally promised. We were offered one day's compensation of $50 per person, but we'd actually lost a lot more than that due to having to cancel our Koh Samui flight and buy toiletries in the mean time to tide us over. I'm still fuming with them, as they're supposed to be one of the best airlines around, and if we hadn't shown up to the airport again on that day to chase our baggage then we may have never got it! It's shocking and I will be putting in a formal complaint about it!

Anyway, we had to spend an extra night in the hotel in Bangkok and book another flight to Koh Samui for today (6th) which was more expensive than the price we originally bought the flight for. 

The flight to Koh Samui went fine without a hitch; I was a little dubious about having to hand over my backpack to go in the hold after only just getting it back, but I needn't have worried. The flight and overall experience with Bangkok Airways was pleasant! Good job, guys!

After arriving in Koh Samui, we hopped on a ferry to Koh Phangan. The sea was super choppy on the ride over - I'm not usually bothered by boat rides but my stomach was doing backflips on this one, it was so bad! But it was only for half an hour, then we arrived! 

The baggage system was a bit bizarre as they made everyone dump their stuff at the front of the ferry and sit down to start with, then they made everyone get off before taking baggage off and making a massive pile of bags on the pier. It was like feeding time at the zoo as people rushed forward to claim their backpacks before other people touched them! 

We then had a short walk to our accommodation for the night, Lime N Soda Resort, which basically consists of little beach hut bungalows on the cheap. They are super cute with a pool and bar - it would be heaven if it wasn't for the fact that it keeps raining on and off!

We are hoping to meet up with our Uni friend tomorrow before heading to Haad Rin for the Full Moon Party - wish us luck!

(Katie-xo)








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